VOO

Scaling VOO’s customer care app

VOO, a telecommunications company, asked us to help them redesign their customer care application. Read the case

The journey from UX to Service Design

UX has moved towards a fuller, end-to-end kind of product design, and is now coming closer to the more general approach of service design. Read the article 

Artexis

Redesign of an online application for exhibitors

We worked together with Artexis to overhaul their online event management application. See how we did it

StepStone

Helping a multinational harmonize all its products

We helped an in-house design team quickly create consistent products across all devices. See how we did it

Internalizing UX: the death of external agencies?

Quite the contrary, actually. Find out why 

Inclusion-first design

If you cater to the needs of power users, to the needs of inexperienced users, and to those of impaired users, all your ‘standard’ users will be just fine. Read the article